American Airlines resumed operations on Christmas Eve following a temporary ground stop that disrupted travel plans for thousands of passengers. The halt, which was attributed to a technical issue with the airline’s flight operations system, caused delays and cancellations across multiple airports in the United States.
In a statement, the airline apologized for the inconvenience caused and assured customers that the issue had been resolved. “We understand the frustration this has caused, especially during the holiday season, and are committed to ensuring a seamless travel experience moving forward,” the statement read.
Passengers affected by the disruption were offered alternative flights and compensation in accordance with American Airlines’ policies. Aviation experts have called for a review of the airline’s technical infrastructure to prevent a recurrence of such incidents.
