The Nigerian Railway Corporation (NRC) is taking steps to address recent allegations of ticket racketeering on the Abuja-Kaduna train service (AKTS).
In a statement, Yakub Mahmood, NRC’s deputy director of public relations, acknowledged that some officials are exploiting passengers’ difficulties with the online booking platform, leading to issues with ticket availability.
To tackle this problem, the NRC management has formed an investigation team, headed by the deputy director of ICT, to look into the allegations. Additionally,Freeborn Okhiria, the Managing Director of NRC, has appointed Mohammed Ibrahim as the new Manager of AKTS to oversee operations.
The NRC is also planning to increase the frequency of train services on the route within the next two weeks to improve access for passengers.
The initiative follows the launch of a N900 million e-ticketing platform in January 2021, aimed at streamlining the ticket purchasing process for the Abuja-Kaduna service.
The NRC is urging passengers to remain patient as they work to resolve these issues.
