Permanent secretaries in the office of the Head of the Civil Service of the Federation (OHCSF) have signed the Performance Management Contracts with the Head of the Civil Service of the Federation, Didi Esther Walson-Jack, to enhance service delivery and elevate performance standards in the federal civil service.
In a statement issued by the Head of Information and Public Relations in the Office of the Head of the Civil Service of the Federation, Eno Olotu, this initiative aligned with Pillar Two of the Federal Civil Service Strategy and Implementation Plan 2021-2025 (FCSSIP-25), which focuses on Performance Management Systems.
According to the statement, the Performance Management Contract was a formal agreement that outlined the signatories’ performance expectations, goals, and responsibilities to enhance service delivery and elevate performance standards in the federal civil service.
She stated that the signing ceremony was a momentous occasion that marked a significant step towards enhancing service delivery and performance standards in the federal civil service.
While emphasising that the Performance Management System (PMS) is a strategic tool designed to set clear objectives and measurable outcomes for Federal Civil Servants, Walson-Jack further said that the signing of the Contract represented a solemn commitment to excellence and good governance, urging the permanent secretaries to embrace the initiative as a catalyst for real and meaningful change in the federal civil service.
“This initiative is a commitment to elevate the standard of public service, ensuring that clear objectives and measurable outcomes guide our actions,” she stated.]
She outlined the benefits of the Employee Performance Management System (EPMS), which included fostering enhanced communication between supervisors and subordinates, better human resource decisions, stronger working relationships, and significantly improved productivity and service delivery to citizens.
Walson-Jack said that these benefits promise a more efficient and effective federal civil service, instilling optimism and hope for the future.
