The Federal Competition and Consumer Protection Commission (FCCPC) has reassured Nigerians that their interests will be safeguarded amid the contentious telecoms tariff hike.
In response to pressure from telecommunications companies seeking a 100% increase, the Nigerian Communications Commission (NCC) recently approved a 50% tariff increase. The NCC explained that the adjustment, which is half of what the telecom companies requested, was made with consideration for the financial difficulties faced by Nigerian households and businesses.
Tunji Bello, the CEO of the FCCPC, addressed the issue in a statement on Friday, affirming that the Commission is committed to protecting consumers’ interests. While acknowledging that the tariff increase was inevitable, Bello emphasized that the FCCPC’s role is to ensure that the hike does not exceed 50% and that consumers are treated fairly.
“We recently signed an MoU with the NCC, which regulates the telecom sector. Our focus is on ensuring fair pricing, efficiency, and high-quality services,” Bello said. “As part of the MoU, we are committed to monitoring the situation, ensuring that consumers are compensated for any inconvenience, and that the telecom companies deliver on their promises, including providing efficient services for calls and other services.”
He further encouraged consumers to report any dissatisfaction, assuring that the FCCPC will take action on their behalf.
The proposed tariff increase has sparked strong opposition from labor unions and civil society groups. The Nigeria Labour Congress (NLC) had initially planned a protest on Tuesday but later suspended it after engaging in discussions with the Federal Government. A 10-member committee, with five representatives from both the NLC and the government, was set up to review the matter and submit a report within two weeks.
Meanwhile, the Trade Union Congress (TUC) has threatened to strike if the Federal Government does not reverse its approval of the 50% telecom tariff increase. The TUC condemned the tariff hike, labeling it not only poorly timed but also an act of economic hardship for Nigerians.
